My InfoSupport Staff University of Ottawa

Insurance forms

Canada Life (for most insurance policies)

Apply, modify or end coverage

To apply for an insurance, to modify or end your coverage, login to the Canada Life Secure Site - You will then need the following:

  • your contract number, which is 177714
  • your certificate number, which is your 9 digit uOttawa employee number, and
  • your password. If you do not have a password, you must first sign up online
Claim

Most claims can be initiated through the Canada Life Secure Site

Otherwise, contact Human Resources by email at hrinfo@uottawa.ca or by phone at 613-562-5832

Questions?
You can contact Canada Life:
  • Via the Canada Life website or
  • By phoning the Canada Life customer service hotline at 1-833-794-0225

If you encounter any problems or issues, contact Human Resources at hrinfo@uottawa.ca or 613-562-5832

Sutton (for the Optional Accidental Death and Dismemberment Insurance)

Contract / policy number: 056/027873A

Apply, modify or end coverage

To apply for this insurance, to modify or end your coverage, login to the Canada Life Secure Site even though this insurance is underwritten by another company, namely Sutton

Claim

To initiate a claim, contact Human Resources